Apologizes for delay in responding to fraudulent use． Comments include， “I asked them to stop my card， but they didn’t， and I was charged hundreds of thousands of yen．”
“My AEON card was used fraudulently, and even though I asked the card company to do something about it, they have not done anything for months and the fraudulent use has continued.” Cries like this have been posted one after another on x, and are becoming a hot topic. In response to these complaints, AEON Bank and AEON Financial Services apologized on October 8th for taking too long to respond to the fraudulent use of their accounts. “It is taking time to clarify the actual extent of the damage and the increasingly complex and sophisticated criminal methods, as well as to identify the amount of damage and process refunds,” they explained. At x, “fraudulent use of my AEON card was discovered in June, but despite my requests to have it stopped it did not stop, and by August I had paid nearly 300,000 yen.” “My card was reissued after the fraudulent use, but since it would take 3 to 6 months to get a refund, I paid the fraudulent amount for now.” Some of the comments made include, “I’m worried about whether I’ll get a refund,” and “I contacted AEON Card in January about the fraudulent use, but the relevant documents only arrived in October.” Recently, there has been a sharp increase in cases of card information leaks due to phishing scams and unauthorized access to e-commerce sites, and the number of cases of fraudulent use is also increasing. All card companies are scrambling to deal with cases of fraudulent use, but Aeon Card has been the subject of online discussion for its “unfriendly and slow response compared to other card companies.” (Read more below) itmedia October 9, 2024, 10:43.
Rakuten Card will immediately suspend your card if there is any abnormal activity 24 hours a day. However, there is no report and the number becomes unusable and a new number is added, which is a hassle. Since then, I’ve used V-Preca exclusively for erotic purposes.
Well, now that the news has been released, I’m sure they’ll go as far as administrative guidance is required. I would like not only online media but also existing major media to quickly pick up on this story.
One tweeter seems to have blocked the fraudulent card and reissued a new AEON card, but I thought that if the withdrawal account is the same, it wouldn’t stop the fraudulent use.
Is this different from the abuse of smartphone touch payments? If you pay a small amount offline, the money can slip through even if your card is blocked.
Be sure to check your card statement. It’s not just big amounts, but there are also cases where you make purchases worth several thousand yen a month that turn out to be fraudulent. You may not realize that small amounts have been used and they have been stolen over the course of years.
>>49 It is operated by a company called “AEON Financial Services”, a subsidiary of AEON. Of course, Aeon itself, the contractor, cannot simply turn a blind eye to the situation.
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