The proliferation of high-rise apartment buildings in cities is causing problems for delivery workers, including those who work for couriers and food delivery companies. Since many households live in one building, it would seem like deliveries could be made efficiently. However, the reality is quite different. There are various rules, including security. It takes time and effort, and in many cases is more difficult than delivery to depopulated areas, so the delivery is expected to result in a loss. I wish they’d charge me extra for it.” An official from a major delivery company spoke out. With the upper limit on drivers’ overtime work coming into effect in April, and the logistics industry facing the “2024 problem” of labor shortages, home delivery to high-rise apartments has become a real problem. When Nippon Steel Kowa Real Estate (Minato, Tokyo) interviewed a major logistics company about the actual situation of collection and delivery, they found that in one day, collection and delivery for a high-rise apartment building in Tokyo (about 50 floors, about 1,000 units) included 27 deliveries, 5 pickups, and 5 absences, totaling 255 minutes. Of this time, 87 minutes, or one third of the total time, was spent waiting for the elevator and riding it. Including this, movement within the apartment building accounted for nearly 50% of the total.
If we create an Amazon room at the entrance, that will solve the problem. The delivery person won’t have to wander around and you can pick up your package at any time.
It’s good to have an elevator. Wouldn’t it be even more difficult in the five-story apartment complexes built in the Showa era that don’t have elevators?
>>17 Five-story apartment complexes without elevators are rare, and although it’s a bit tiring, it doesn’t take long to get there, unlike high-rise apartments.
I do Uber Eats, but I refuse to deliver to huge high-rise apartment buildings because it’s a pain. I don’t know the exact address when I offer to deliver, but I know the general location, so if it’s a high-rise apartment building that requires attention, I refuse it. Well, sometimes I accept it if the pay is really high.
I thought it would be easy in an apartment building because you can handle the volume, but it’s not like that in a high-rise apartment building. It would be nice if there were delivery boxes or you could leave the parcels there, but you can’t require a personal seal.
High-rise apartments should have a collective delivery box at the entrance. All packages should be put there and residents of each apartment should come to pick them up. The concierge on-site should help carry heavy packages.
It’s fine for cash on delivery, but if you pay at the sender, it seems like it would be a lot of work to create a system that would detect if the item is a high-rise apartment and change the price accordingly. If the price changed when you entered text in the apartment field, there would probably be people who would try to cheat by writing the apartment name in a place other than the apartment field.
I used to deliver pizza when I was a student, and it was hourly wage, so I was happy to work in an apartment. I could kill time by walking around the apartment, and I paid 150 yen per delivery. I’m not an independent contractor, but part-time employees who deliver under an hourly contract probably don’t think anything of it, and are probably happy about it.
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