Big Motor Fraud Scandal: 80,000 Cases and Billions in Compensation Predicted

In response to the issue of repair fraud at Big Motor (BM), a major used car retailer, BALM, which took over BM’s litigation response, etc., revealed on the 20th that up to 80,000 cases of fraud, including unnecessary work being performed and inflated work costs being claimed, have been committed. The company also predicted that the total amount to be paid, including compensation to customers and refunds to insurance companies for inflated claims, would be in the billions of yen. This is the first time that the former BM has disclosed the full extent of the damage. Even in cases where there is doubt, we will acknowledge that there was fraud and include them in the scope of compensation. The period is from January 2018, when fraud is said to have begun to run rampant at the old BM, to the end of August 2011.

旧ビッグモーター不正8万件　弁済総額は数十億円、被害初開示（共同通信） - Yahoo!ニュース

中古車販売大手ビッグモーター（BM）の修理不正を巡る問題で、旧BMの訴訟対応などを引き継いだ「BALM（バーム）」は20日、不要な作業を実施したり作業費を水増し請求したりした不正が最大で約8万件に

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