“Show me to the sales floor，” “I’m a customer．” These are people who cannot understand that the era in which people were respected simply for being older is coming to an end．
There are too many angry old people. “Take me to the sales floor!” “I’m a customer!” People who cannot understand that the era in which people were respected simply for being older is coming to an end. A major problem for Japan: the elderly may become a nuisance. According to a survey released by the Ministry of Internal Affairs and Communications on Respect for the Aged Day, while the total population is declining, the number of people aged 65 and over has reached a record high of 36.25 million. Crisis management consultant Toshiki Hiratsuka says: “The proportion of elderly people in the total population is 29.3%, the highest ever. This is the highest rate among 200 countries and regions in the world. At the same time, the number of employed people aged 65 and over is also increasing. When we were kids, the impression we had was that people in their 60s were just grandparents, but that’s not the case anymore.” It’s true that people in their 60s still have a sense of being active. “At first glance, it may seem like the population is getting younger, but we must not forget that this is also due to the fact that the number of elderly people is increasing. Now that it’s the majority, you could say our eyes have become accustomed to it. The elderly population is expected to continue to increase in the future. You could even say that our way of life is changing.” Nowadays, people are no longer respected just because they are older. Problems are often brought up. This time, we interviewed someone who has certain thoughts about the elderly. Harumi Sugiura (pseudonym, 36 years old) works part-time at a family restaurant and a home improvement store. Apparently, he has many opportunities to come into contact with elderly people who lose their temper. “Family restaurants have become hangout spots for elderly people from morning until noon. He would get annoyed that they couldn’t sit in the same seat, yell when the food was brought slowly, and always rang the bell to call him… I often wonder how it really happened.” He says that now that he is in his 40s, he even feels fear. “When I see so many elderly people losing their temper, I’m scared I’ll follow the same path. When I was a child, I was taught to respect the elderly, but I just can’t relate to that.” Recently, Harumi has been encountering elderly people who have given up from the start, saying that they “can’t do anything.” “Home improvement centers can be large and confusing, but there are so many elderly people with shopping lists in hand who come to me asking for help finding all the products.” -Toilet paper? -Bathroom cleaning sponge? -Wholesale plastic wrap? It seems there’s no end to the elderly who demand one-on-one guidance. “And this isn’t just one or two people. Anyway, a lot of people come every day. “It’s one thing if some people understand when I explain it to them verbally, but many people get angry and demand to be shown around, so it’s really troubling for them.” Apparently, an elderly man in his 70s who has been coming over and causing trouble recently is particularly troublesome. “I have to tell him to remember it every time, but he gets really angry if I don’t show him around.” –They’re not even showing us around even though it’s a store? -Are they planning to sell? -We’re customers! The young staff seemed completely intimidated. And what’s more, this elderly person loses his temper. It’s also annoying how he’s picky about his partners. “It seems like he only grabs the female staff and throws tantrums. I think they are aware that there are a lot of female part-time workers during the daytime hours.” According to Harumi, it’s “a perfect way to kill time.” He seems to feel that unless he lashes out, no one will pay any attention to him. *For the second part, please click the link. forzastyle2024.11.10
This is a service industry, so provide good service. Why are you assuming that the elderly are the bad guys? This kind of detailed service is what once made Japan an economic superpower. I feel like Japan’s good qualities are being lost.
>>7 I guess it’s okay to expect that kind of customer service at a department store, not for the common people, but for the upper class lol? Do you get it?
>>7 They probably want to justify the abuse of an individual by a group In the future, there will be a large number of isolated and helpless middle-aged people Just like with the “danshari” practice, people who run the flea market and work by leeching off isolated people will turn isolated elderly people into potential complainers and villains, paving the way for group abuse (extortion) like Pol Pot.
This is serious. He’s stubborn and never gets his way when he wants to, even though he’s not wrong. He doesn’t look for people and immediately asks for help. They’re on a tight staff, so it’s a problem if you get caught when they’re busy. There are some good customers, though.
>>12 Then buy it online and don’t cause trouble for the store staff. The hourly wage is higher now and labor is valuable, so no one is going to waste time guiding elderly people around.
Their frontal lobes have shrunk and they can no longer control their emotions. Their role as living organisms has now been completed, so they should be disposed of. I’d be happy with a mandatory retirement age of 70.
It can’t be helped, since they are people who have lived through such times. Even if you tell them now that “things are different from your time,” they are not flexible enough to understand.
That’s right. The thing that pisses me off the most is that these angry old men pick people to yell at. They never go after men who seem stronger than them. If there are 10 people in a room and 9 are men and 1 woman, they’ll yell at the woman even if they’re doing the same thing. If he does it without regard for who he’s with, then I guess he has some kind of illness, but the worst thing is that he picks people he thinks he can beat, which is pathetic.
>>43 I see that kind of opinion sometimes, but it’s natural not to go for the strong ones. I think it’s wrong to criticize that. Normal people aren’t the heroes that appear in manga and anime.
>>47 Even if you tell them it’s on a different shelf, they won’t understand, and even if you ask the department again, they won’t understand. >>29 People who bow their heads are not so bad. The biggest problem is that they’re bossy because of their tendency to be abusive. A typical example is when someone honestly wrote about the characteristics of customer harassment and received a complaint.
>>47 It’s normal to ask, but if you ask “What about XX?”, they’ll keep asking you “What about △△?” and you’ll be held up for a long time, and the problem is that they want to hear detailed explanations of the product and hold you up for a long time.
Our customers are from a generation that grew up hearing God speak to them every day, so no matter how much you correct them now, there’s no room for them to listen.
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