“I will never forgive this,” said a seller who was scammed on Mercari in an angry accusation, stating, “I will not just keep quiet about this” in response to the company’s dishonest response.

Enterprise
1Hana★.Nov. 15, 2024 (Fri) 11:22:35.67ID:CQfee/ZE9
“I will never forgive this,” a seller who was scammed on Mercari makes an angry accusation, and the management’s dishonest response: “I will not continue to give up in silence.”
2024.11.15 Shueisha Online
Mercari fraud victim makes an angry accusation
“Why are you taking the side of the perpetrator?” Dishonest response
The troubles on the flea market app “Mercari” are currently attracting a lot of attention. On November 11th, a post with a photo on x (formerly Twitter) spread like wildfire, causing a temporary uproar on timelines. I was the victim of theft on Mercari. I shipped a new, unopened plastic model, but the buyer contacted me to say they wanted to cancel the order because a part was damaged, and with instructions from Mercari, I agreed to the return. When I opened the item that arrived cash on delivery, most of the contents had been removed and there was garbage inside. Please give me some advice on what to do. > As of November 15th, this post has been reposted over 30,000 times, but at the same time, Mercari’s “incompetence” has also become a hot topic. When the seller contacted the Mercari office about the theft, they told him, “We asked you to check that there were no errors in the item you sent to the buyer. Please wait for a while for the buyer’s response,” was the response that seemed to side with the perpetrator. It continues, “If the purchaser denies that there was a mistake in the entry, or if we do not receive a response within 72 hours, it will be difficult to continue providing support, so the transaction will be canceled.” Why should the victim have to wait for the perpetrator’s convenience?
As expected, the buyer replied that there was no mistake, and the transaction was canceled by the administrative office within three days. The seller will be left with only trash. Not only did the buyer remove the contents, but they also canceled the order and received a refund. *Click the link for the full text.

「絶対に許さない」メルカリで詐欺被害に遭った出品者が怒りの告発、運営側の不誠実な対応に「このまま泣き寝入りはしない」 | 集英社オンライン | ニュースを本気で噛み砕け
人気フリマアプリでプラモデルを出品したところ、購入されたものの、難癖をつけられ返品されてしまった。しかし、手元に戻ってきたのは箱に入ったゴミ!? 慌てて運営に相談するも、そこでさらに最低な仕打ちを受けてしまい……。SNSで大炎上を巻き起こし...
62Anonymous Donburako.Nov. 15, 2024 (Fri) 11:32:26.22ID:1T/phsLX0
>>1
Mercari is really good
If you try to scam someone on Yahoo Auctions, you win lol.
70Anonymous Donburako.Nov. 15, 2024 (Fri) 11:33:15.52ID:8qUxZ0e50
>>1
Amazon is a hotbed of evil.
77Anonymous Donburako.Nov. 15, 2024 (Fri) 11:34:00.92ID:hcw6D9/40
>>1
If you know the address, call the police right away.
2Anonymous Donburako.Nov. 15, 2024 (Fri) 11:23:03.11ID:J13poVFE0
Poor Meruru.
4Anonymous Donburako.Nov. 15, 2024 (Fri) 11:23:29.85ID:0LQD0o2n0
It’s an online black market.
5Anonymous Donburako.Nov. 15, 2024 (Fri) 11:23:35.97ID:t1BncwmQ0
If you’re still using Mercari, you must be too ignorant.
6Anonymous Donburako.Nov. 15, 2024 (Fri) 11:23:37.85ID:0BOjSkbw0
It’s probably because they use Mercari.
79Anonymous Donburako.Nov. 15, 2024 (Fri) 11:34:07.66ID:VMghJ0y40
>>6
That’s what personal trading sites are like.
8Anonymous Donburako.Nov. 15, 2024 (Fri) 11:24:09.52ID:zUgjDZwX0
First off, go to the police.
18Anonymous Donburako.Nov. 15, 2024 (Fri) 11:25:56.13ID:dJE8HlfC0
>>8
It seems like it’s more effective to make a fuss online than to go to the police.
9Anonymous Donburako.Nov. 15, 2024 (Fri) 11:24:21.44ID:PKPH5IXA0
The official X comments are outrageous lol.
11Anonymous Donburako.Nov. 15, 2024 (Fri) 11:24:31.09ID:gtJ1UH/K0
I was a victim of this in the past too, so is there anything I can do?
I bought a bento box set featuring Gavan, Sharivan and Shaider, but this is what arrived and I had to give in.
h
16Anonymous Donburako.Nov. 15, 2024 (Fri) 11:25:42.01ID:o+qRf0EA0
>>11
Hmm, I’m sure there will be people who want this, so I wonder how much it would go for on resale…
32Anonymous Donburako.Nov. 15, 2024 (Fri) 11:28:30.07ID:tPWIQJ850
>>11
It’s been a while since I’ve seen this type of bento
They warm it up and serve it at kindergarten.
13Anonymous Donburako.Nov. 15, 2024 (Fri) 11:25:15.96ID:9Pn6Yp7I0
Should I file a damage report?
14Anonymous Donburako.Nov. 15, 2024 (Fri) 11:25:28.78ID:htqnG1wm0
It’s about to collapse.
17Anonymous Donburako.Nov. 15, 2024 (Fri) 11:25:45.25ID:iR2349KQ0
The solution would be to just send the returned items, which have had their contents swapped like on Amazon, to another buyer.
19Anonymous Donburako.Nov. 15, 2024 (Fri) 11:26:18.58ID:htqnG1wm0
The police are the same.
20Anonymous Donburako.Nov. 15, 2024 (Fri) 11:26:28.62ID:Xo6ANIEp0
They only get scammed because they have a beggar mentality and try to sell things for as much as possible using Mercari. If you buy from a shop that is properly licensed as a secondhand dealer, there won’t be any trouble.
21Anonymous Donburako.Nov. 15, 2024 (Fri) 11:27:01.58ID:B/DVoeV00
No claims, no returns please. This should be ok.
22Anonymous Donburako.Nov. 15, 2024 (Fri) 11:27:02.77ID:LqBH0wIY0
After seeing this, I’ve lost interest in selling on Mercari. I wonder if DVDs and other things can be stolen even if there’s nothing inside. I’d like to know what to do.
23Anonymous Donburako.Nov. 15, 2024 (Fri) 11:27:09.03ID:yxlhrQG60
I saw this news and apparently even when they consulted Mercari’s management, they were told “The other party says they returned it properly, so that’s all!” and shut the matter down.
25!dngri.Nov. 15, 2024 (Fri) 11:27:26.99ID:it0plXfi0
Well, I guess it’s at your own risk. You have to understand from the beginning that there are risks involved.
26Anonymous Donburako.Nov. 15, 2024 (Fri) 11:27:27.85ID:SqiejjzQ0
Mercari is nothing but trouble.
27Anonymous Donburako.Nov. 15, 2024 (Fri) 11:27:45.33ID:JbMmDUO40
Don’t believe in the goodness of others.
30Anonymous Donburako.Nov. 15, 2024 (Fri) 11:28:27.86ID:wFBdblgq0
So, since the commotion turned out to be bigger than expected, they offered to compensate us with a palm drill.
33Anonymous Donburako.Nov. 15, 2024 (Fri) 11:28:32.59ID:Fn/ls8CI0
But the opposite is also true. You could send them garbage and then claim they took it. It is impossible to judge which claim is correct.
52Security guard [lv.14].Nov. 15, 2024 (Fri) 11:31:09.52ID:LcAx0hEh0
>>33
Stop providing that kind of service.
It’s not a viable business.
99Anonymous Donburako.Nov. 15, 2024 (Fri) 11:35:56.74ID:JcqYce7i0
>>33
If troubles keep occurring with the same account, it would be that person’s fault
But these kinds of people are likely just throwing away accounts and switching between them.
34Anonymous Donburako.Nov. 15, 2024 (Fri) 11:28:37.22ID:lIcFSyk20
I can usually do no claims or returns on Yahoo! Auctions, but is that not possible on Mercari?
39Anonymous Donburako.Nov. 15, 2024 (Fri) 11:30:01.37ID:btaZYA8c0
>>34
No. Mercari is a buyer-first system. Yahoo is a seller-first system.
35Anonymous Donburako.Nov. 15, 2024 (Fri) 11:28:50.63ID:6dnFJgd40
If you want to sell, use Yahoo! Shopping, if you want to buy, use Mercari.
36Anonymous Donburako.Nov. 15, 2024 (Fri) 11:28:53.91ID:Xk6UCwXF0
Because of these risks, I don’t want to use Mercari or Jimoty.
37Anonymous Donburako.Nov. 15, 2024 (Fri) 11:29:28.08ID:XxodG8KD0
Since you have a smartphone, you should get into the habit of taking unboxing videos.
38Anonymous Donburako.Nov. 15, 2024 (Fri) 11:29:29.13ID:GvJNZSFr0
Mersagi.
40Anonymous Donburako.Nov. 15, 2024 (Fri) 11:30:10.56ID:htqnG1wm0
The image of it being a place of stolen goods has made it a hotbed of scammers.
41Anonymous Donburako.Nov. 15, 2024 (Fri) 11:30:12.81ID:yxlhrQG60
It’s my own fault for selling the new Rakuten Hans 5G for 5,500 yen.
43Anonymous Donburako.Nov. 15, 2024 (Fri) 11:30:18.53ID:DeaycrmW0
I’m sure the bad guys who are the dark masterminds and Mercari can think of something. They think that the soft format of this soft company can be used to the fullest for their evil deeds.
46Anonymous Donburako.Nov. 15, 2024 (Fri) 11:30:26.05ID:xDoEUNMq0
Wow, there’s a method like that.
48Anonymous Donburako.Nov. 15, 2024 (Fri) 11:30:30.82ID:vY8rGOUL0
Returns will not be accepted for any reason. Please purchase only if you agree to this. Just write that!
67Anonymous Donburako.Nov. 15, 2024 (Fri) 11:33:06.08ID:94y2azya0
>>48
When I put something up for sale, I write that
Since most of the items are used golf clubs, if you are worried about scratches or anything like that, then don’t bid.
49Anonymous Donburako.Nov. 15, 2024 (Fri) 11:30:38.87ID:UBjgaaLi0
Does that kind of thing happen on Mercari? That’s scary.
Reference: https://asahi.5ch.net/test/read.cgi/newsplus/1731637355, World Data and graph

Other languages: 「絶対に許さない」メルカリで詐欺被害に遭った出品者が怒りの告発、運営側の不誠実な対応に「このまま泣き寝入りはしない」, “Nunca perdonaré’’ Un vendedor que fue víctima de fraude en Mercari hace una acusación enojada, diciendo “No descansaré en la desesperación’’ por la respuesta deshonesta de la dirección.

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